{"id":21400,"date":"2018-12-11T00:00:00","date_gmt":"2018-12-11T00:00:00","guid":{"rendered":"http:\/\/global2020prd.wpengine.com\/insights\/one-more-timemicromanagement-doesnt-work\/"},"modified":"2020-05-11T09:16:13","modified_gmt":"2020-05-11T09:16:13","slug":"one-more-timemicromanagement-doesnt-work","status":"publish","type":"post","link":"https:\/\/www.global-integration.com\/insights\/one-more-timemicromanagement-doesnt-work\/","title":{"rendered":"One more time\u2026micromanagement doesn\u2019t work"},"content":{"rendered":"<p>With everything evolving at such speed nowadays, it is easy to feel out of control over what those we manage are up to.\u00a0 The temptation is to ask for more status updates, interim reports and quick briefing calls. Like many temptations, in the long term this is not good for us or the business, and certainly not good for the people we manage.\u00a0 Here\u2019s why:<\/p>\n<p>Having someone constantly check on your work and redo it if it isn\u2019t \u2018good enough\u2019, rather than give you feedback to amend it yourself, erodes trust and leads to people disengaging. Remember what it felt like when someone micromanaged you in the past?\u00a0 And absenteeism caused by disengagement costs $600,000 a year in lost salary for a company with 10,000 employees, according to <a href=\"https:\/\/www.gallup.com\/press\/176450\/elements-great-managing.aspx\">research by Gallup<\/a>.\u00a0 Taking it to the extreme, a 7-year longitudinal <a href=\"https:\/\/onlinelibrary.wiley.com\/doi\/10.1111\/peps.12206\/pdf\">study from Indiana University<\/a> found that people in highly demanding jobs (aren\u2019t we all?) who felt they had low control were associated with a 15.4% increase in the odds of death.<\/p>\n<p>Whilst many of us might not quite yet feel at death\u2019s door, another <a href=\"https:\/\/www.apa.org\/news\/press\/releases\/2011\/06\/buy-happiness.aspx\">far-reaching study<\/a> of 400,000 people in 63 countries found that when it comes to happiness \u2013 feeling like we have autonomy and control over our life (and work) matters more than money.<\/p>\n<p>Finally, in today\u2019s fast-moving digital world, there is no way we will able to keep up with the pace of our customers and competitors if we try to control every turn of the cog.\u00a0 We have to let go. (At this point in a training session one of our senior consultants usually breaks into a rendition of the infamous Frozen song \u2013 go on, you know you want to).<\/p>\n<p>So how can we let go AND feel we have sufficient control over all the projects we are juggling? In our sessions with clients all over the world we explore the need to continually balance trust and control.\u00a0 The overarching aim is to allow those closest to the detail of the work to make the decisions \u2013 with our role as managers being to share the vision, inspire people to care and help remove any hurdles.\u00a0 Technology can help too &#8211; with so much more detail and data documented in the Cloud and\/or online collaboration tools, if we set up the right systems we can check that work is progressing as we hoped, without having to send a hundred emails.<\/p>\n<p>As Netflix\u2019s HR guru Patty McCord shares, \u201ca company\u2019s job isn\u2019t to empower people; it\u2019s to remind people that they walk in the door with power and to create the conditions for them to exercise it.\u201d<\/p>\n<p>Luckily our senior leaders should be on board with this. In a <a href=\"https:\/\/hbr.org\/2018\/05\/agile-at-scale?referral=03759&amp;cm_vc=rr_item_page.bottom\">recent Bain survey<\/a> of nearly 1,300 global executives, more respondents agreed with this statement about management than with any other: \u201cToday\u2019s business leaders must trust and empower people, not command and control them.\u201d (Only 5% disagreed.)<\/p>\n<p>So one more time, \u201clet it goooo, let it goooooo\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With everything evolving at such speed nowadays, it is easy to feel out of control over what those we manage [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":21401,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","type-blog","training-agile-and-digital","training-matrix-management","training-virtual-teams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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