{"id":21176,"date":"2016-09-01T00:00:00","date_gmt":"2016-09-01T00:00:00","guid":{"rendered":"http:\/\/global2020prd.wpengine.com\/insights\/success-is-not-what-you-know-its-what-you-do\/"},"modified":"2020-03-21T08:17:15","modified_gmt":"2020-03-21T08:17:15","slug":"success-is-not-what-you-know-its-what-you-do","status":"publish","type":"post","link":"https:\/\/www.global-integration.com\/insights\/success-is-not-what-you-know-its-what-you-do\/","title":{"rendered":"Success is not what you know \u2013 it\u2019s what you do"},"content":{"rendered":"<p>One of the reasons clients remember our training is the practicality of our tools and models. Feedback is often along the lines of, \u201cThat\u2019s a really practical way to deal with our issues.\u201d<\/p>\n<p>It was especially pleasing to visit one of the companies I\u2019m involved in training through the UK Government-backed program called, <a href=\"https:\/\/www.sig-uk.org\/\">\u201cSharing in Growth\u201d<\/a>. There on the wall was this magnificent image of a ship, &#8211; our Waterline model.<\/p>\n<p>This model was obviously being used to prioritize and focus resources in the business using post-its to identify the issues, with the business-critical issues sitting below the waterline in the Red zone.<\/p>\n<p>Intrigued by the application of the tool, I asked a couple of the senior leaders about their experience of using the tool in real life.<\/p>\n<p>Their first attempt at using the tool had been quite demoralizing, as they had identified a number of business critical issues \u2013 all below the waterline. Consequently they\u2019d given the tool a miss.<\/p>\n<p>When I chatted with them about this a few months later, they\u2019d had a chance to reflect on the exercise and had realized a number of key points:<\/p>\n<p>Firstly, they were experiencing a large number of business critical issues, which the tool only made even clearer to them<\/p>\n<p>Secondly, whilst it had seemed overwhelming at first, the exercise had \u2013 in fact \u2013 helped the<br \/>\nm get to work on some of the really important issues.<\/p>\n<p>With the business in a more stable state, they\u2019re going back to the Waterline as a regular prioritization and alignment tool for the management team.<\/p>\n<p>Success is not what we know, but what we do. This company is now making a difference by applying this simple, yet practical tool to their prioritization process.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the reasons clients remember our training is the practicality of our tools and models. Feedback is often along [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":21177,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","type-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Success is not what you know \u2013 it\u2019s what you do - Global Integration<\/title>\n<meta name=\"description\" content=\"One of the reasons clients remember our training is the practicality of our tools and models. Feedback is often along the lines of, \u201cThat\u2019s a really\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.global-integration.com\/insights\/success-is-not-what-you-know-its-what-you-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Success is not what you know \u2013 it\u2019s what you do\" \/>\n<meta property=\"og:description\" content=\"One of the reasons clients remember our training is the practicality of our tools and models. Feedback is often along the lines of, \u201cThat\u2019s a really\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.global-integration.com\/insights\/success-is-not-what-you-know-its-what-you-do\/\" \/>\n<meta property=\"og:site_name\" content=\"Global Integration\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-01T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-21T08:17:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.global-integration.com\/wp-content\/uploads\/2020\/03\/waterline-330x186-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"330\" \/>\n\t<meta property=\"og:image:height\" content=\"186\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Phil\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Phil\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/\"},\"author\":{\"name\":\"Phil\",\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/#\\\/schema\\\/person\\\/b8174fb76086b534ca7ae423a35afbd2\"},\"headline\":\"Success is not what you know \u2013 it\u2019s what you do\",\"datePublished\":\"2016-09-01T00:00:00+00:00\",\"dateModified\":\"2020-03-21T08:17:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/\"},\"wordCount\":304,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.global-integration.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/waterline-330x186-1.webp\",\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/\",\"url\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/\",\"name\":\"Success is not what you know \u2013 it\u2019s what you do - Global Integration\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.global-integration.com\\\/insights\\\/success-is-not-what-you-know-its-what-you-do\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.global-integration.com\\\/wp-content\\\/uploads\\\/2020\\\/03\\\/waterline-330x186-1.webp\",\"datePublished\":\"2016-09-01T00:00:00+00:00\",\"dateModified\":\"2020-03-21T08:17:15+00:00\",\"description\":\"One of the reasons clients remember our training is the practicality of our tools and models. 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